In today's era of technological explosion, Artificial Intelligence (AI) is no longer a distant concept, it has become a pivotal factor reshaping how businesses operate and grow. According to a Deloitte survey, 79% of C-level executives believe that AI will be the key driver of digital transformation over the next three years (2024–2027). From agile startups to global corporations, organizations are asking the same question: How can we adopt an AI solution that is effective, easy to deploy, cost-efficient, and tailored to our specific business needs?

To meet this challenge, VNG Cloud and SotaTek have formed a strategic partnership to deliver intelligent AI tools that help businesses optimize all aspects of operations.

Strategic Partnership: VNG Cloud × SotaTek – Building breakthrough AI solutions

After a period of research and development with VNG Cloud, SotaTek successfully launched Sotabox.ai – AI Assistant Platform for All Businesses. This platform enables users to easily create and personalize AI chatbots based on their enterprise’s internal data.

Powered by the robust infrastructure of the VNG Cloud AI Stack, which accelerates the development, training, and deployment of AI, VNG Cloud and SotaTek have built a unified, flexible, and sustainable ecosystem for the entire AI journey.

Exploring the AI Ecosystem by VNG Cloud – Supporting Sotabox.ai

Starting with a solid AI Infrastructure (NVIDIA GPUs, Kubernetes Services, Vector Database Platform, and Storage), tightly integrated with the AI Platform (model training, fine-tuning, and deployment) and the AI Gateway (data orchestration and workflow optimization), VNG Cloud works alongside SotaTek to build Sotabox.ai – the optimal platform for deploying AI chatbot projects for businesses.

AI Infrastructure – The foundation for all AI projects
 

To ensure Sotabox.ai operates efficiently and flexibly, VNG Cloud AI Infrastructure provides a reliable foundation that streamlines the process of building and deploying AI models:

• Diverse NVIDIA GPU Options: VNG Cloud offers a wide range of GPU computing resources (H100, L40S, A40, RTX 4090), meeting the needs of both small-scale and large-scale AI projects. This allows SotaTek to select the most suitable configurations for training and running complex AI models in Sotabox.ai—optimizing both performance and cost.

• VNG Cloud Kubernetes Services (VKS) – AI Workload Orchestration: Fully managed by VNG Cloud, VKS is a GPU-integrated Managed Kubernetes service with auto-scaling, self-healing, and powerful networking. VKS simplifies the deployment, scaling, and management of complex AI workloads and pipelines, enabling SotaTek to focus on developing features rather than managing infrastructure.

• Vector Database Platform (Vector DB) – Bridging enterprise data and GenAI (Chatbots): Fully managed by VNG Cloud, Vector DB enables Sotabox.ai’s AI models to access and leverage enterprise data through semantic search (RAG). This eliminates infrastructure concerns, allowing SotaTek to focus on seamless and effective chatbot deployment.

• vStorage – High performance AI storage solution: vStorage serves as the central repository for training data, model checkpoints, registries, and inference outputs. With easy integration into AI Platform, VKS, and popular training tools, Sotabox.ai benefits from a smooth and efficient data storage experience.

AI Platform – Reducing complexity to accelerate AI implementation and time-to-value

The AI Platform by VNG Cloud plays a crucial role in minimizing technical hurdles and shortening time-to-market for Sotabox.ai, delivering an optimal development environment for the SotaTek team:

• VNG Cloud provides a comprehensive environment for experimentation (notebooks), fine-tuning, and inference on powerful GPU infrastructure. This allows SotaTek to quickly enhance its AI models without having to set up complex environments.

• The platform also offers access to a variety of leading GenAI models like GPT, Claude, Gemini, DeepSeek, and more—all through a single API. With support for both open-source and Vietnamese-optimized models, SotaTek can rapidly integrate and experiment with AI features in Sotabox.ai.

AI Gateway – The single point for performance and security

VNG Cloud AI Gateway offers a unified interface, making it easy for Sotabox.ai to manage and centrally connect with various AI models, from open-source and proprietary models to third-party providers via the AI Platform Inference. This simplifies integration and ensures high performance, robust security, and stable operations.

• Observability  - Monitoring - Analytics: AI Gateway enables real-time monitoring of interactions between applications and LLMs, including user behaviors, query flows, and model performance. Early issue detection through alerts ensures system stability and high availability for all AI applications on Sotabox.ai.

• Performance Optimization: Through features like intelligent caching, dynamic load balancing, and automatic retries/fallbacks, AI Gateway accelerates response times, reduces latency, and optimizes costs and performance for Sotabox.ai.

• Governance: With built-in Guardrails for filtering inappropriate content, rate limiting, and usage control, AI Gateway ensures Sotabox.ai operates securely and in full compliance with relevant policies.
  Collaborative development of LLMs and AI ecosystem for Vietnamese enterprises

VNG Cloud and SotaTek are also working closely on developing Large Language Models (LLMs) and a comprehensive AI ecosystem to help Vietnamese enterprises access optimal AI solutions for their internal data centers (internal DC) with the lowest Total Cost of Ownership (TCO).

Private workshop with VNG Cloud & SotaTek

To bring their shared vision to life, VNG Cloud and SotaTek are proud to co-host the customer workshop “Pioneering Innovation with Enterprises in the Age of AI” on July 3, 2025, in Hanoi. This exclusive event for our customers brings together leading experts and businesses to connect and share valuable hands-on experience in AI deployment.

During the event, VNG Cloud, SotaTek, customers, and partners will:

• Experiencing firsthand the most advanced AI tools and applications, including the Sotabox.ai platform and other AI solutions powered by the VNG Cloud AI Stack

• Hearing stories and insights from VNG Cloud, SotaTek, and pioneering enterprises on their AI journeys

• Engaging directly with top experts and gain deep analyses and forecasts on the future of AI

Looking Ahead: A series of AI community support activities

This event is just the beginning. Coming this August, VNG Cloud and SotaTek will launch an AI webinar series to guide businesses through building, scaling, and optimizing AI with confidence and clarity.

The collaboration between VNG Cloud and SotaTek reaffirms a shared commitment: To jointly develop and deliver accessible, effective AI solutions for every Vietnamese enterprise.

We invite the business community, startups, and technology professionals to join us in building a prosperous digital future for Vietnam. Let’s lead the AI innovation wave together with VNG Cloud & SotaTek, delivering sustainable value and contributing to the nation’s digital economy growth.