Solution | VNG Cloud

Do not have security control at the factory 24/7
Security at the factory requires human resources 247. The current security at the factory often depends on people, making it difficult for the management to take the initiative in checking and monitoring and possibly lack transparency.

Lack of IT human resource for digital transformation
The factories are typically located in industrial zones and far from the city center, leading to difficulties in recruiting human resources to operate IT systems at the factory.

Loss of data because of unexpected accidents
Factories often use physical server systems located inside the factories to ensure the fastest connection and stable production line operations, not dependent on transmission lines. However, if something goes wrong such as hard drive or machine failure, employee deletion or virus sabotage, or worse, explosion, natural disaster, theft, business will encounter data loss problem.
Solutions

Centralized camera management and monitoring with vCloudcam
vCloudcam system has the ability to connect and centrally manage multiple cameras from multiple locations on the same account. Unlimited storage and access, surveillance anytime, anywhere with multi-platform application. The method of decentralization is suitable for many ways of operation.
In addition, with smart features such as facial recognition, timekeeping ... VNG Cloud's solution helps businesses easily monitor the factory's activities such as employee attendance, worker supervision.

Security arlet with vCloudcam camera solution integrated with AI
In factories, there are restricted-areas to protect core technology or system. These areas only allow a certain number of people in and out which need 247 supervision. With vCloudcam's face detection, restricted areas monitoring, access control, managers can actively monitor people entering and leaving, creating a blacklist, setting up restricted zones, virtual barriers, ... and receive instant security alerts across multiple devices, allowing users to respond promptly to surveillance systems.

Backup data at DR site
To minimize the risk of data loss, one of the safest options often chosen by businesses is offsite Backup - a Backup archive that is stored at a different facility from the original data, or store in the cloud.
Data stored in VNG Cloud system ensures all standards of redundancy as well as international data centers. VNG Cloud also has an intelligent storage system that automatically switches between frequently accessed data and less frequently accessed data To thoroughly cost optimization.

Managed Server service for Cloud infrastructure
With this model, the cloud computing is the foundation for operations, management and analysis systems, helping business teams and other departments collaborate better, effectively supporting between businesses and suppliers. Enterprises do not need to invest in personnel to operate the infrastructure to work at the factory, optimize costs to be able to invest in other items.

Infrastructure on demand for CRM, ERP, DMS, POS systems
Infrastructure of VNG Cloud is Unlimited capacity, ready to meet the needs of customers. High speed up to Tpbs Domestics, 5Gbps International.
Benefits
Increase the efficiency in management and operation
Ensure the proactive security at the factory
Optimize operating costs

Optimization operation management in traditional store
Businesses need to manage store displays, ensure proactive security and heat maps. Proactively achieve KPIs of in store operation: put the visual & POSM key in the right position, the products are displayed fully and in the right place according to the planogram diagram, the personal items of employees are in the right place, store hygiene...

Ensuring a consistent customer experience at points of sale
Ensure employees comply with customer service standards, track waiting times, VIP services. Ensuring customer KPIs: Wearing name tags, uniforms, greeting when customers enter, service attitude to customers, employees understand the product and advise the right program for customers, ... Ensure VIP customers are properly served and welcomed by staff.

Store security
Supervise goods, handle difficult theft only depends on people

Optimize costs and improve efficiency for centralized management
With modern ways of retail such as E-commerce & Omni Channel, transferring ERP, CRM and camera data to the cloud is essential to save costs and improve efficiency.

Ensuring the best user experience on online channels, avoiding lag, overload
When an attractive promotional campaign is launched opnline, millions of customers are ready to "hunt" for the hottest deals, causing a large number of people entering the site. The web interface loads slowly and stops responding can make customers angry leads to sales are not as expected.

Integrated online and offline sales effectively
The current system doesn't transfer to the cloud right away, so there's a need to run a combination of online and offline. When businesses have an offline store system to invest in selling online, e-commerce, if the infrastructure is fragmented, the management will be very difficult.

Enhance comprehensive network security on the web, applications
When building websites and apps, information security is one of the requirements need to be considerd. To do this, the company must build a team of professional engineers, costly to build firewalls to protect websites and apps.
Solutions

Evaluate KPI in store operations & customer service transparency and realtime with integrated AI solution vCloudcam
Use the camera to measure KPI for in store operation (planogram - the company's display chart is decided by the firm, the catman - displaying and arranging goods, identifying bad people, cleaning the store ...) and customer services. Using this solution create transparency in workplace as there is not much human participation.

Increase download speed, serve millions of users at the same time with vCDN solutions. Livestreaming solution for E-commerce
Content distribution solution vCDN, with the system of VNG Cloud servers located in many places, extremely large bandwidth helps increase download speed when accessing the website, mobile app. vCDN helps reduce server load, optimizes bandwidth by streaming through network servers, and reduces queries to resources.

Intelligent storage
Storage system automatically expands storage, easily switches between frequently accessed data and less-access data, optimizing cost. Items that need frequent retrieval, such as drawings while under construction, can be stored on vStorage, while drawings of completed buildings and less retrieval needs will be transferred to vColdstorage. All data will be backed up in 3 archives at 3 different locations to avoid data loss.

Check in VIP customers with integrated AI vCloudcam
The facial recognition camera can sync with the store's CRM system. When a VIP customer arrives, it will automatically send a message to the head of the reception desk and have a special service for them as a priority line.

24/7 security monitoring & centralization with vCloudcam
Identify suspicious behavior, warnings of theft, retrive old data...

Infrastructure on demand for CRM, ERP, DMS, POS systems
Infrastructure of VNG Cloud is Unlimited capacity, ready to meet the needs of customers. High speed up to Tpbs Domestics, 5Gbps International
Benefits
Increase the efficiency of store management and operation
Ensure proactive security at the point of sale
Reduce operating costs
Ensuring good customer service quality
Ensure user experience on digital app channels
Create a new revenue source

Centralized management of camera systems with optimal storage costs
Banks must have a surveillance camera system and store surveillance camera data for at least 100 days (Circular on Safety of Information Systems in Banking Operations, No. 18/2018 / TT-NHNN of State Bank of Vietnam) to serve the work of counterparty, transaction inspection, security. Banks have many branches spread across many locations, making it difficult to manage camera systems, large costs for storing content, and costs for system investment, operation and maintenance.

Ensure security at ATM 247
Securing ATMs is resource-intensive and human-dependent, requiring 247 time control making it difficult for banks to optimize costs and ensure safety.

Bank needs to improve and ensure consistent service quality in its branches
Ensure employees comply with customer service standards, track waiting times, VIP service.

Looking for the most cost-effective and optimal storage and data backup plan
According to Circular 18/2018 / TT-NHNN Article 21 of the State Bank of Vietnam, Data of information systems at level 2 or higher must have an automatic backup plan suitable to the frequency of data changes and ensure the principle that arising data must be backed up within 24 hours. Backup data must be stored on external storage media (such as tape, hard disk, optical disc or other storage media) and securely stored and preserved separate from the information system installation area.
For information systems at level 2 or higher, it is required to check and restore backup data from external storage media at least every six months. Organizations that have both primary and backup information systems located outside of Vietnam must store personal information and transaction data of customers in Vietnam in accordance with the provisions of Vietnamese law.

Establishing a comprehensive IT infrastructure
The bank needs to quickly establish its technology infrastructure and environment to develop and test apps for non-critical services. To ensure that research innovation and development catch up with the speed of competitors and the world, banks need to quickly and flexibly deploy the IT environment.

Remote working safely and effectively
The typicall job of a bank sales or appraisal officer must go out often and need access to the bank's data to work. If the employees can only access the branch, it will not be optimal for them to access remotely which it is necessary to have a secure solution for remote working.

Ensure privacy and cyber security capabilities for the e-banking
For e-banking model, it is vital to ensure the data privacy as well as business information. Any information security incident can cause serious financial and reputational damage to your business. According to Symantec Software Company, Vietnam ranks 11th in the world in terms of cyber threat activities. According to the Vietnam Digital Information Security Association (VNISA), the information security index in 2018 is 45.6% although this index of Vietnam has improved over the years, but the level of improvement is also modest. For that reason, Vietnam is still forecasted to be a country with high rates of malware and malware infections.

Effective online and offline integration for the e-banking system
Banks are less able to move their core banking system to the cloud, but they still have to develop an e-banking channel to catch up with the trend. To expand to digital banking model, the current system needs to integrate between e-banking (on cloud) with core banking on premise system. Therefore, they have a need for hybrid cloud solution.
Solutions

Centralized camera management and storing with vCloudcam at optimal cost.
VNG Cloud's vCloudcam service supports unlimited camera data storage in the cloud at optimal cost. Support for managing, monitoring and extracting data of the entire camera system on many places in a centralized and effective way. No cost needed in investment, operation and maintenance.

Applying AI to monitor & improve customer service quality at branches
Apply AI technology to recognize behavior, score employees, and manage services at branches more transparently. Use AI to recognize the faces of VIP customers and have a special service to take care of VIP customers.

Using the hybrid cloud model to integrate online and offline information for e-banking
Hybrid Cloud model: Combining existing ERP, CRM and cloud systems thanks to the hybrid model, businesses can keep existing on-premise systems and partially convert to the cloud without any problems, any influence, help optimize investment costs.

Infrastructure with unlimited capacity and flexibility according to the system's needs
Infrastructure capacity of VNG Cloud with Unlimited capacity, ready to meet the needs of businesses, VNG Cloud provides many services developed bu experienced experts, ready to support & set up the environment according to business demand.

Efficient remote workfing management
Secure digital workspace for bank employees to work remotely. Employees can access the Bank's system without worrying about information leakage, network security and still ensure information safety and work efficiency.
Benefits
Increase the efficiency in management and operation at branches and ATMs
Ensure proactively security at the point of sale
Reduce operating and storage costs
Ensure the best quality of customer service
Ensure customer experience on digital channels

Lack of scalability to ensure customer experience
After launching a media product to the market, businesses cannot predict the numbers of concurrent users so that a business needs a flexible, scalable system based on demand at the time to optimize user experience at the lowest cost.

Can not optimize cost
In order to optimize the users experience on different types of devices or Internet access conditions (3G, 4G), an original content needs to be transcode into many different profiles, causing storage costs to increase many times. If you use on premise solutions for storage, businesses will have performance problems and lack of flexibility when expanding.

Challenges in understand and evaluate customer behaviour
Businesses will need accurate data that is updated in real time to evaluate the effectiveness of the delivered content and, improve the quality of service delivered to users

Enhance comprehensive network security on the web, applications
When building websites and apps, information security is one of the requirements need to be considerd. To do this, the company must build a team of professional engineers, costly to build firewalls to protect websites and apps.
Solutions

Optimize and timely handle all requests on websites and applications from users with Load Balancing and Auto Scalling
When many users request different services on the website and app at the same time, the system may be delayed due to inadequate processing, the Load balancing & Auto Scaling service supports automatic server offloading, realtime response. when access demand spiked. Scale up service - help increase unlimited server configuration, scale out - increase the number of servers in just a few clicks.

Increase the downloads speed, serve millions of concurrent users with CDN solutions.
Content distribution solution vCDN, with the system of Vinadata servers located in many places, extremely large bandwidth helps increase download speed when accessing the website, mobile app. vCDN helps reduce server load, optimizes bandwidth by streaming through network servers, and reduces queries to resources.

Optimize data storage
Cloud storage makes it easy to store unlimited content, depending on your usage needs. Smart Storage makes the system self-elasticity, easy to switch between frequently accessed data and less-accessed data, optimizing cost. Smart Storage also analyzes archived content. Frequently accessed content will be returned to vStorage, while less frequently accessed content will be returned to vColdstorage, making cost optimization and management easier.

Providing security services with leading partners in the world
All VNG Cloud infrastructure systems are ISO 27001 compliant with the Cloud Firewall system, providing advanced and flexible security features, such as creating a complete firewall (NGFW), creating security groups. Security Policy Group and Network Access Control List (Network ACL), to allow content filtering to and from the lower network layer to the application layer. With 2 layers of protection, the services of the business will be protected safely.
Benefits
Optimize operating costs
Improve operational control efficiency
Ensure flexibility, easy compatibility with a variety of end-users devices
Increase customer satisfaction with the service
Real time multi-dimensional data analysis
Proactive data security
Ensure a good user experience on digital platforms
Create a new revenue streams

Investors & Property managements have difficulties in information management
Challenges in managing the information of tenants/buyers, keeping records of bills, managing papers... In addition, it is difficult for businesses to create a friendly and transperant interactive environment between management department and residental union.

Investors & Property managements are unable to optimize cost for storing construction drawings.
We understand that the construction industry has the specific requirements of storing drawing from 10 years to 50 years, in order to support the maintenance, repair as well as handling of unexpected risks during operation. The storing will cost a lot to build an archive, management fee as well as personnel costs. However, these archived data can be lost due to natural disaster & unintended incidents.

Investors & Property managements can not control the security 247 proactively
Proactive security in buildings, apartments requires a a lot of people who is always available 247. Therefore, ensuring the security will depend on the current human resource, it is difficult to take the initiative in monitoring and supervision. However, it will take a lot cost to invest in new smart camera system.

Real estate transaction platforms are seeking solutions to enhance the omni-channel customer experiences
Businesses are trying to improve the quality of customer services and expand new sales channels. Since then, the need to effectively manage the work of businesses is increasing, at the same time, the omni-channel system must be flexible, well meet the flexible out-door meeting needs of salesperson when having to meet customers in the different locations.

Real estate transaction platforms are facing challenges in ensure the data security and users privacy on their website & applications.
Information security is one of the important factors that is at the forefront of developing and maintaining a website. To set up a firewall to protect websites and applications, companies must build a team of professional IT-engineers and spend a lot of money to maintain that security.
Solutions

Centralized data management
Centralized customers data and information managment on VNG Cloud infrastructure. All of the data will be stored and managed on a single system, helping building management to easily manage and easy for employees to access, manage and share documents easily and avoiding data loss.

Improve the quality of building management services.
DBusinesses easily receive and process information about buildings and apartments accurately and quickly. In addition, the building management can inventory and report expenses within a month, a quarter and a year. Reminders about the maintenance schedule, notification of electricity and water costs, activities ..., residents easily look up information on property facilities.

Proactive camera security solution
Facial recognition camera system helps recognize residents in any apartement, no need magnetic card to use the elevator and they can be taken straight to the floor they live. Ensure 24/7 security, no need to invest in new camera systems, actively monitor prohibited areas, automatically notify the security team of unauthorized intrusion activities.

Security as a Service
VNG Cloud infrastructure system has received ISO 27001 certification which also combined with Cloud Firewall system - providing advanced and flexible security features, such as creating a complete firewall (NGFW), creating security groups (Security) Policy Group) and network access control list (Network ACL), which allows content filtering to and from the lower network layer to the application layer.

Intelligent Storage
Automatically expands storage, easily switches between frequently accessed data and less-accessed data, thereby, reducing costs.

Smart call center
Smart mobile switchboard vCS is an effective solution for businesses to control and monitor the efficiency of their employees.
Benefits
Optimize operating, storage and security costs
Improve security of building with the support of 247 technology
Saving costs of investing in new systems, taking advantage of existing systems
Enhance customer service on omni-channel
Optimize IT infrastructure investment cost
Create a new revenue streams

Challenges in project management & time management
Businesses have to manage different construction projects at the same time. This leads to the Challenges in tracking the project as well as sync and transfer the accurate information across the teams.

Loss of property, construction materials, fraudulent the number of workers
Big construction projects need a many people in management team to supervise workers, ensure work quality, labor safety, protect construction materials, therefore, the effectiveness of these activities depends on people.

Archive many construction drawings will cost a lot for business
There are many requirements of long-term archive for design documents, completed drawings according to the project's service life and 10-year archival requirements for the design and construction contractors after the end of the construction warranty. In addition, traditional storage will cost a lot for building and mainting warehouse but there are always riskes of data loss due to natural disaster or unwanted situation such as: fires, flood, earthquake...

Avoid conflicts between different design layers
Limited access to BIM models due to the server system located in different regions would be affected by the international bandwidth. This results in time consuming uploading and downloading data to BIM, affecting the work progress of the teams involved.

Physical server management and infrastructure fragmentation
Construction business have to invest in a powerful configuration server and located in the engine room to handle large-capacity design files. This will cost operating costs, maintenance of machinery and engineers have to be in the engine room to monitor the working process.
Solutions

Smart camera system to monitor construction site
Our solution will helop business reduce supervision costs with intelligent features such as: counting people, timekeeping, facial recognition… .This will help business to monitor the site effectively, ensure labor safety compliance. Proactive monitor security such as: blacklisting, restricted areas, virtual fences ....

Intelligent storage
Storage system automatically expands storage, easily switches between frequently accessed data and less-access data, optimizing cost. Items that need frequent retrieval, such as drawings while under construction, can be stored on vStorage, while drawings of completed buildings and less retrieval needs will be transferred to vColdstorage. All data will be backed up in 3 archives at 3 different locations to avoid data loss.

Remote working management
Digital workspace solution provide a safely online working environment for business. engineers and architects can work remotely and still have the ability to access to the servers and data on computers while ensuring information security and working efficiency.

Centralized data management to track the project
Keep track and speed up the working process by updating real-time data across teams, ensure data transperancy and data security.
Benefits
Provide fast and intuitive reporting information and data, which helps project managers to make accurate decisions, in order to improve management efficiency, ensure project progress.
Construction management, ensure security, better labor safety with high performance, cost savings
Optimize Storage costs, retrieve data faster